HOW LONG DOES DELIVERY TAKE?

After processing is completed you can expect the following delivery times.

United Kingdom - Royal Mail (2-4 working days)

Europe & Republic of Ireland - Standard Shipping (3-6 working days)

We currently do not ship outside of the EU or UK.

MY PARCEL IS LATE, HELP!

Sometimes issues can arise that can potentially cause parcels to be delayed. If your parcel is taking longer than expected contact us at info@dotimals.co.uk so we can assist you.

WHAT HAPPENS IF MY PARCEL GET'S LOST IN THE POST?

If your parcel unfortunately get's lost in the post, then don't worry as our policy protects you. Dotimals will reship any UK parcel that has been lost at our expense ***T&C's Apply***

I HAVE ANOTHER QUESTION THAT NEED'S ANSWERING!

If this page was not able to answer a question you have please take a look at our FAQ page. Or alternatively you can contact our customer service team HERE.

Delivery

HOW LONG IS PROCESSING TIME?

Processing time is 1-3 working days.

When an order is placed, our production team cut-out the profile template of your Dotimal within 72 hours. We then manually check each and every Dotimal for any imperfections.  On average it takes us 1-3 business days to create and ship your order.